Refund policy

We want you to be satisfied with your purchase from FootballCrazy.

Return Eligibility

You may request a return within 30 days of receiving your order if:

• The item is damaged or defective.
• The wrong item was received.
• The item is unused, unworn, and in its original condition and packaging.

Non-Returnable Items

The following items are generally not eligible for return:

• Personalized or customized products.
• Items showing signs of use or wear.
• Clearance or final sale items.

How to Request a Return

Please contact our customer support team with:

• Your order number
• A description of the issue
• Photos of the item (if applicable)

Our team will provide return instructions and assist you through the process.

Refunds

Once your returned item has been received and inspected, we will notify you regarding the status of your refund.

Approved refunds will be processed to the original payment method within 5–10 business days.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. We will work quickly to resolve the issue through a replacement, exchange, or refund where appropriate.

Return Shipping Costs

Customers may be responsible for return shipping costs unless the item received is damaged, defective, or incorrect.